FAQ

Q: I have been to a lot of health care providers. What is unique about Hill Park Medical Center?
A: We are different than most medical practices in our philosophy of care and healing. Integrative medicine as a new model of health care offers you a very different health care experience. We offer you time, care and expertise. The practitioners talk to you about your needs and your choices and we work collaboratively with you and your other health care providers to help you get the kind of care that really makes a difference in your life.

Q: Do you take insurance?
A: Currently some of our practitioners accept Workers Compensation Insurance and Automobile Liability Insurance. For all other insurance carriers we provide you with a “superbill” which you then submit to your own health insurance company. We provide accurate diagnosis and procedure codes to help increase your reimbursement levels. Most health insurance companies reimburse you for the physician visit and many do so for acupuncture.

Q: How do I know which practitioner to see? and will gladly help you decide which practitioner will be best for you.

Q: How much time does each appointment take?
A: The kind of healthcare we practice takes time. Your first appointment will take between 60–90 minutes. Your practitioner will be asking you a lot of questions to really get to know you and your health concerns. Together, you will put together a treatment plan. Your follow-up visits are between 30-60 minutes.

Q: How many treatments will I need?
A: This will depend on your specific needs and how well you respond to treatment. After your initial visit you and your practitioner will create a treatment plan.

Q: Are you accepting new patients?
A: Yes, we are currently accepting new patients. Depending on which practitioner you are planning to see your wait could be up to three weeks.

Q: Do you have primary care doctors?
A: We treat many of the same kinds of health needs as primary care doctors, but our doctors are not on call and do not admit patients to the hospital. We are happy to handle problems that arise during office hours, but strongly suggest that you have a primary care physician for urgent or after hours medical problems.

Q: I’m interested in Bio-Identical (natural) hormone therapy. Do you have any doctors who specialize in that?
Q: Our office staff is extremely knowledgeable about natural hormone therapy.
A: We have three physicians on staff who specialize in natural hormone therapy for menopause and menstrual problems.

Q: Do you treat children?
A: Although we are not a primary care pediatric facility, all of our practitioners see children for a wide variety of health problems, such as allergies, recurrent infections, abdominal pain and headaches.

Q: Do you have anyone who specializes in nutritional counseling?
A: Yes, we have a comprehensive weight loss program that also focuses on healthy meal planning and a physician who specializes in nutritional testing and recommendations for a wide variety of medical conditions, such as inflammation, allergies, intestinal problems, and heart disease.

Q: I was referred to you for cancer support. What can you do for me?
A: There are many ways to help you through the difficulty of undergoing cancer treatment. Acupuncture can not only help support your immune system, but is also useful to decrease chemotherapy side effects. Nutritional supplementation and specific Chinese herbs can also help to protect normal cells against damaging effects and increase effectiveness of conventional cancer treatments. You can also visit www.drbouch.com for more info. We also can offer alternatives to conventional cancer treatment.

Q: Do you have any doctors who specialize in Lyme Disease?
A: Yes, we have extensive experience in diagnosis and treatment of Lyme Disease in all phases.
For any other questions please contact our office staff.

Hill Park Integrative Medical Center
435 Petaluma Avenue, Suite 150
Sebastopol, CA 95472
Phone: 707-861-7300 Fax: 707-823-8568

office@hpimc.com

©2016 Hill Park Integrative Medical Center

Natural Remedy Store
Call us to refill or ask questions.
Phone: 707-861-7333
Or you can contact us by e-mail:

nrs@hpimc.com